Installation & Repair Technicians Hawaii
Contract Employee
Hawaii
Oahu, Hawaii
Starts
ASAP - August & September
Pay
Will provide travel for technician and tools.
Qualifications
ITC Service Group has immediate openings for Broadband Technicians on the island of Oahu. In this role, you will perform basic to complex installation, troubleshooting and repair of Broadband integrated digital TV, high speed Internet and voice services from tap to the customer site. You will test and repair network hardware for customer services. Provide exceptional service to customers, with the goal of 100% customer satisfaction.
Other Requirements
Vehicles, gas & uniforms will be provided. A competitive salary and per diem are offered. You will need to provide personal tools (list will be provided), cell phone and laptop.
Job Description
RESPONSIBILITIES:
•Install, change, troubleshoot/repair and disconnects Client services including video, data and telephone. Perform basic troubleshooting at time of installation and on scheduled service calls from tap to customer's electronic devices. Educate customers regarding new and existing services and describes the advantage of and sells other services to meet customer needs. Buries drops, locates lines and performs service audits.
•Determines customer's current service levels; inquire about customer preferences and needs; recommend service upgrades or additional products
•Resolves or escalates customer complaints, as appropriate
•Uses automated routing system or plans daily route; requisitions equipment and supplies; stocks Company vehicle
•Meets scheduled appointment windows
•Completes work orders and other documentation by mobile computer
•Use small hand tools, power tools, meters and other test equipment (we use HST 3000)
•Maintains and secures Company truck and equipment
•Performs other duties as assigned
QUALIFICATIONS:
•High school diploma or equivalent
•Must have experience working with fiber
•At least 3 years’ experience working as a Broadband Technician
•Must be able to work with a 28’ extension ladder. This requires the loading the ladder on and off the top of the van, maneuvering, and carrying a ladder through customer’s front and back yard to get to the telephone pole
•Must be able to vertically place ladder up to a height of 26’ up against the pole or the cable strand
•Must be able to work aloft at heights of 20’ – 26’
•Must be able to work on the ground in sidewalk boxes to access the buried fiber drops through conduits. Requires kneeling and sometimes hand digging on dirt to find buried conduits.
•Must have own climbing gear or harness.
•Must own small hand tools (screwdriver, wrenches, pliers, wire cutters, etc.)
•Must pass a pre-employment background check and drug/alcohol screen.
•Valid state driver’s license and non-negligent driving record.
•Meet safety restriction weight limit of 275 lbs.
•Ability to lift and move up to 75 lbs.
•Ability to visually perceive differences in wire and cable colors.
•Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
•Ability to be “on call” and “on standby” in relation to the workload.
•Knowledge of basic mathematics
•Knowledge of basic electronics
•Skill in using a Windows-based computer
•Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters)
•Ability to prioritize and organize effectively
•Ability to work independently and with others
•Install, change, troubleshoot/repair and disconnects Client services including video, data and telephone. Perform basic troubleshooting at time of installation and on scheduled service calls from tap to customer's electronic devices. Educate customers regarding new and existing services and describes the advantage of and sells other services to meet customer needs. Buries drops, locates lines and performs service audits.
•Determines customer's current service levels; inquire about customer preferences and needs; recommend service upgrades or additional products
•Resolves or escalates customer complaints, as appropriate
•Uses automated routing system or plans daily route; requisitions equipment and supplies; stocks Company vehicle
•Meets scheduled appointment windows
•Completes work orders and other documentation by mobile computer
•Use small hand tools, power tools, meters and other test equipment (we use HST 3000)
•Maintains and secures Company truck and equipment
•Performs other duties as assigned
QUALIFICATIONS:
•High school diploma or equivalent
•Must have experience working with fiber
•At least 3 years’ experience working as a Broadband Technician
•Must be able to work with a 28’ extension ladder. This requires the loading the ladder on and off the top of the van, maneuvering, and carrying a ladder through customer’s front and back yard to get to the telephone pole
•Must be able to vertically place ladder up to a height of 26’ up against the pole or the cable strand
•Must be able to work aloft at heights of 20’ – 26’
•Must be able to work on the ground in sidewalk boxes to access the buried fiber drops through conduits. Requires kneeling and sometimes hand digging on dirt to find buried conduits.
•Must have own climbing gear or harness.
•Must own small hand tools (screwdriver, wrenches, pliers, wire cutters, etc.)
•Must pass a pre-employment background check and drug/alcohol screen.
•Valid state driver’s license and non-negligent driving record.
•Meet safety restriction weight limit of 275 lbs.
•Ability to lift and move up to 75 lbs.
•Ability to visually perceive differences in wire and cable colors.
•Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
•Ability to be “on call” and “on standby” in relation to the workload.
•Knowledge of basic mathematics
•Knowledge of basic electronics
•Skill in using a Windows-based computer
•Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters)
•Ability to prioritize and organize effectively
•Ability to work independently and with others
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #58684 •
tiny link cabl.co/epqG
