Broadband Supervisor
Full-time Employee
North Carolina
Raleigh, NC
Starts
IMMEDIATELY.
Pay
Depending on experience.
Qualifications
-At least five years of experience in the field, Bachelor's degree from an accredited university preferred
-Knowledge of supervisory techniques and tools
-Must have solid knowledge of Broadband Installation, Map & Print Reading, Fiber, codes and standards relative to residential or commercial communications
-Must have solid knowledge of home construction and the installation of communications systems
-Must have a valid Driver's license
Job Description
Must possess strong performance, management, and communication skills in order to deliver a consistent message of performance expectations.
? Coach/mentor technicians on new technical practices, and customer contact skills
? Evaluate performance through the use of quality and safety observations and metrics
? Work with the Area Operations Manager to schedule workforce appropriate to workload and analyze previous workload trends to make necessary adjustments
? Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required
? Must be knowledgeable and capable of performing emergency installation/service work
Key Competencies:
? Critical thinking and problem solving skills
? Strong planning, leadership, and organizational skills
? Ability to make decisions in a timely manner
? Excellent interpersonal and written communication skills
? Adaptability, initiative and problem solving capability
? Ability to delegate tasks and manage conflict in a professional manner
? Coach/mentor technicians on new technical practices, and customer contact skills
? Evaluate performance through the use of quality and safety observations and metrics
? Work with the Area Operations Manager to schedule workforce appropriate to workload and analyze previous workload trends to make necessary adjustments
? Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required
? Must be knowledgeable and capable of performing emergency installation/service work
Key Competencies:
? Critical thinking and problem solving skills
? Strong planning, leadership, and organizational skills
? Ability to make decisions in a timely manner
? Excellent interpersonal and written communication skills
? Adaptability, initiative and problem solving capability
? Ability to delegate tasks and manage conflict in a professional manner
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #55982 •
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