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TECH OPS MANAGER

Full-time Employee


New York

HUDSON VALLEY-UPSTATE NEW YORK COVERAGE AREA INCLUDES ALBANY, NY TO LONG ISLAND NY

Starts

IMMEDIATE

Pay

SALARY TO BE DETERMINED - BASED ON QUALIFICATIONS TO INCLUDE COMPANY VEHICLE, HEALTH BENEFITS, LIFE INSURANCE, 401K, PTO.

Qualifications

MINIMUM OF 5 YEARS AT SUPERVISORY OR ABOVE LEVEL IN A CATV CONTRACTING ENVIRONMENT EITHER IN HOUSE OR ON THE SERVICE PARTNER SIDE.VAST KNOWLEDGE OF CONTRACT COMPLIANCE & ENFORCEMENT ISSUES SPECIFICALLY GEARED TOWARDS METRICS BASED OPERATIONS.EXCELLENT ORGANIZATIONAL & LEADERSHIP SKILLS A MUST. ABILITY TO SET UP & PLAN PROJECTS & SEE THAT TIME LINES & BUDGETS ARE MET. ABILITY TO TRAVEL TO VARIOUS JOB SITES AROUND NYS REQUIRING OVERNIGHT OR LONGER STAYS. EXCELLENT COMMUNICATION & COMPUTER SKILLS.

Job Description

Technical Operations/Project Manager will be responsible for the entire day to day operation and implementation of a cable contracting operation covering a 150 mile footprint from Long Island to the greater Albany area. This individual will have multiple direct reports covering projects ranging from installation and service partner fulfillment operations for multiple MSO's. This will also include direct reports from supervisors who are handling installations, digital projects, trap projects. This position will be a direct report to the President and Owner of the company. This individual will take on the duties including but not limited to insuring that all systems are fully staffed and engaged in meeting the requirements of the current demands of today's cable operations. Duties will include contract compliance at all operational levels; meeting and exceeding expectations of today's metrics for customer satisfaction and on-time guarantee dealing in a one hour time window environment; overseeing and enforcing quality workmanship including producing a low repeat/rework percentage rate for all technicians; implementing and over seeing company training programs including retraining at all levels; overseeing and enforcing all safety protocols across the entire footprint; responsible to ensure that all asset management individuals are accounting for and tracking all assets to insure accuracy; overseeing dispatchers and clerical admins for the day to day operations.

Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #55680 • tiny link cabl.co/eoEe