OPERATIONS MANAGER
Full-time Employee
Virginia
Fredericksburg
Starts
as soon as possible
Pay
based on experience
Qualifications
•High school diploma; college degree preferred
•5 years experience in the telecommunication industry - Broadband preferred
•Proficiency in MS Office-Word, PowerPoint, Excel a must
•Excellent organizational skills
•Time management skills
•Ability to communicate verbally in the English language
•Excellent customer relation skills
Other Requirements
extensive background check; drug screen; valid Driver's License
Job Description
TriWire Engineering Solutions is a significant and growing company in the telecommunications installation business. We currently have over 1000 employees in 12 states and over 25 locations. As a nationwide contractor of voice, internet, television cable, and home security we service companies such as Comcast, Metrocast, Charter, Cablevision, Cox Communication, and ADT.
TriWire offers an exciting, challenging and dynamic work environment. We offer paid holidays, 6 paid personal days per year, vacation, short term disability, life insurance, health and dental plans, and Gym reimbursement program.
The Operations Manager (OM) is responsible for the Revenue, Profitability, and Day-to-Day technical operations of the local market. The OM must have experience in understanding cable, voice and internet installation, and have a general understanding of dispatch, routing jobs, and customer service.
This individual must demonstrate the ability to work in a fast paced environment, have excellent communication skills (verbal and written), and be capable of effective problem solving.
Responsibilities include:
•Interfacing with the client to assure that customer specifications and quality metrics are being achieved.
•Acquiring new business development opportunities with the client to assure growth in the local market.
•Assuring favorable profitability of the local market
•Supervising Field Managers, Field Supervisors, and office staff to assure that proper time and attendance, routing, billing and dispatch interfaces of field technicians are properly performed.
•Being a business partner of the Quality Assurance manager to assure that technicians are properly on-boarded in a timely manner and effectively trained to perform technical responsibilities?
•Working closely with the Quality Assurance Manager to make sure that safety policies and procedures are being followed, including chairing the safety committee, and assuring that safety training is being conducted.
EOE
TriWire offers an exciting, challenging and dynamic work environment. We offer paid holidays, 6 paid personal days per year, vacation, short term disability, life insurance, health and dental plans, and Gym reimbursement program.
The Operations Manager (OM) is responsible for the Revenue, Profitability, and Day-to-Day technical operations of the local market. The OM must have experience in understanding cable, voice and internet installation, and have a general understanding of dispatch, routing jobs, and customer service.
This individual must demonstrate the ability to work in a fast paced environment, have excellent communication skills (verbal and written), and be capable of effective problem solving.
Responsibilities include:
•Interfacing with the client to assure that customer specifications and quality metrics are being achieved.
•Acquiring new business development opportunities with the client to assure growth in the local market.
•Assuring favorable profitability of the local market
•Supervising Field Managers, Field Supervisors, and office staff to assure that proper time and attendance, routing, billing and dispatch interfaces of field technicians are properly performed.
•Being a business partner of the Quality Assurance manager to assure that technicians are properly on-boarded in a timely manner and effectively trained to perform technical responsibilities?
•Working closely with the Quality Assurance Manager to make sure that safety policies and procedures are being followed, including chairing the safety committee, and assuring that safety training is being conducted.
EOE
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #51048 •
tiny link cabl.co/enrw
