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FIELD MANAGERS - Woburn and Taunton

Full-time Employee


Massachusetts

Woburn and Taunton

Starts

As Soon As Possible

Pay

Based on experience

Qualifications

High School diploma or equivalent; 5 years experience in the telecommunication industry - Broadband preferred; Proficiency in MS Office-Word, PowerPoint, Excel a must; Excellent organization and time management skills

Other Requirements

Ability to communicate verbally in the English language; Excellent customer relation skills

Job Description

TriWire Engineering, an established, national Telecommunications company with 1000+ employees in 26 locations, is currently hiring. As a nationwide contractor of voice, internet, and television cable, we service companies like Comcast, Charter, Cablevision, Cox Communication, Metrocast and ADT.

We offer an exciting, challenging and dynamic work environment. We offer paid holidays, 6 paid personal days per year, vacation, health and dental plans, short term disability, life insurance and Gym reimbursement program.

JOB SUMMARY:
The Field Manager (FM) is responsible for the Day-to-Day technical operations of the local market. The FM must have experience in understanding cable, voice and internet installation, and have a general understanding of dispatch, routing jobs, and customer service.

This individual must demonstrate the ability to work in a fast paced environment, have excellent communication skills (verbal and written), and be capable of effective problem solving.

Responsibilities include:
1. Interfacing with the client to assure that customer specifications and quality metrics are being achieved.
2. Supervising Field Supervisors to assure that proper time and attendance, routing, billing and dispatch interfaces of field technicians are properly performed.
3. Being a business partner of the Quality Assurance manager to assure that technicians are properly on-boarded in a timely manner and effectively trained to perform technical responsibilities?
4. Working closely with the Quality Assurance Manager to make sure that safety policies and procedures are being followed, including chairing the safety committee, and assuring that safety training is being conducted.

EOE

Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #50743 • tiny link cabl.co/enmB