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Customer Premise Technician - North Fort Myers, FL

Full-time Employee


Florida

Fort Myers Area

Starts

Immediate

Qualifications

Must pass assessment test.

Other Requirements

Must supply own hand tools. Vehicle, cell phone and laptop provided.

Job Description

The Customer Premises Technician (CPT) performs routine installations, disconnects, pre-wires, change of service, and multiple dwelling units (MDU) wiring for cable television video, voice, and data residential customers. The CPT troubleshoots the drop from the tap to the customer premises equipment as required to repair or restore the customer’s service. All plant is underground or apartments. No pole climbing required.

Position Duties
• Perform customer drop installations, reconnects, disconnects, additional outlets, and service upgrades / downgrades from the tap to the customer’s equipment in single premises and MDUs, following safe work practices, Company, SCTE, NEC® and NESC requirements, and local ordinances, in order to provide cable television video, voice, and data services to the customer.
• Perform service calls to correct and restore Video, Voice and Data services to the customer.
• Adhere to all company safety policies and guidelines.
• Adhere to all company installation guidelines.
• Ensure that adequate vehicle stock levels for equipment and consumables is maintained in order to complete assigned workload.
• Ensure that all work orders are closed out daily.
• Promote and foster an atmosphere of professionalism (dress and appearance, communications, etc.).
• Accompany the Lead Technician on escalated service calls that are not due to a plant related issue.
• Troubleshoot and repair signal leakage; perform CLI documentation and ride outs, as required.
• Ensure weekly payroll and time sheets are submitted on time.
• Works closely with the Command Center for route and job information.
• Responsible for communicating and driving company initiatives and objectives.
• Must meet and maintain established key performance indicators (Install repeats, QC score, On-Times, etc.).

Contact

x x x x Canceled/Expired Listing x x x x

listed • expires
job listing #49359 • tiny link cabl.co/em0h