Broadband Tech/Install Job Openings - GVL, SC!
Full-time Employee
South Carolina
Greenville and Anderson, South Carolina
Starts
We are looking to fill the roles as soon as possible.
Pay
Pay is on an hourly basis and dependent upon experience.
Qualifications
HS Diploma/GED or equivalent is required. Certifications and/or Licenses
Valid driver's license with satisfactory driving record within Company required standards
PREFERRED QUALIFICATIONS
Skills / Abilities and Knowledge
Ability to use personal computer and software applications
Knowledge of company products and services
Experience with consumer education of products and services
Other Requirements
All tools, equipment, and training is provided by Charter Communications.
Job Description
JOB SUMMARY
Entry Level Position with Training Provided.
Under close supervision, perform disconnects, downgrades, and upgrades for residential customers. Position will also be trained to complete reconnects and installations.
MAJOR DUTIES AND RESPONSIBILITIES
Perform basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family and/or multi-dwelling units
Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook)
Adhere to TQA standards in accordance with company policy
Follow security procedures to prevent any unauthorized services
Integrate various company services (video, internet, telephone) with customer's equipment
Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network
Escalate unresolved customer issues to supervisor
Clean the premises of all debris and materials after the installation is complete
Educate customer on proper use of services and equipment, including channel lineups, and how to access online help
Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders
Operate communications device in accordance with company policies
Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results
Adhere to industry specific, local, state and federal regulations, as applicable
Know, understand and follow company policy
Perform other duties as requested by supervisor
Entry Level Position with Training Provided.
Under close supervision, perform disconnects, downgrades, and upgrades for residential customers. Position will also be trained to complete reconnects and installations.
MAJOR DUTIES AND RESPONSIBILITIES
Perform basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family and/or multi-dwelling units
Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook)
Adhere to TQA standards in accordance with company policy
Follow security procedures to prevent any unauthorized services
Integrate various company services (video, internet, telephone) with customer's equipment
Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network
Escalate unresolved customer issues to supervisor
Clean the premises of all debris and materials after the installation is complete
Educate customer on proper use of services and equipment, including channel lineups, and how to access online help
Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders
Operate communications device in accordance with company policies
Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results
Adhere to industry specific, local, state and federal regulations, as applicable
Know, understand and follow company policy
Perform other duties as requested by supervisor
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #46959 •
tiny link cabl.co/emnz
