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3/23/2016 10:47:16 AM
THAV Member #: 77861 Registered: 8/17/2010
Posted: 53 View all posts by THAV
Company: Total Home Audio/Video Occupation: Designer/Installer/Sales Location: Auburn, GA
Info button on remote brings up parental PIN page
I have seen this on both Comcast and now Charter.  I have a client who I am adding a box for, on Charter.  For some reason when I hit the info button, it'll bring up the Parental PIN page and ask for a PIN.  Nothing happens when I hit menu or guide.  When I change channels, the sub menu doesn't come up.  Anyone know what this is a result of?  Is this a signaling issue with the boxes not getting the correct frequency?  The other boxes are okay.
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