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12/18/2015 12:52:11 PM
jared90 Member #: 104049 Registered: 12/10/2015
Posted: 2 View all posts by jared90
Occupation: Broadband Tech Location: Virginia
Arris emta losing IP
I am having an issue with one resisdence where the emta is losing its gateway IP constantly. It will get the IP for a brief period of time maybe 5-10 minutes then it will drop the internet connection followed by the phone... you can log in and checked the status and the IP will be 0.0.0.0; I have replaced the emta several times, I have worked the house over to verify that there is no noise and I have verified that there are no signal issues mer or ber errors. The signal never varies but the emta drops. Any ideas or speculations are welcome at this point... btw there are no other homes on this node or system experiencing this issue.
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2 Replies
12/19/2015 9:06:00 PM
twccableguy
12/21/2015 7:25:41 PM
1FARMER