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Greenlee Record Manager problem


I just purchased a TV220 Cablescout amd downloaded and installed the Greenlee Record Manager. I have Windows 7 professional. For some reason I have no communication through the USB. When I first plugged it in to my computer it showed the driver being installed successfully, but the TDR doesn't show up on the manager. Does anyone know if there is something else I can check? I need to download some traces this weekend.

Thanks for any help.
This is CABL.com posting #350632. Tiny Link: cabl.co/mbDnw
There are 3 replies to this message
Re: Greenlee Record Manager problem jmontgomery 11/28/2012 7:45:10 AM
Re: Greenlee Record Manager problem upstream 11/27/2012 5:57:57 PM
Re: Greenlee Record Manager problem 1FARMER 11/27/2012 11:39:15 AM